Shipping from the USA
🎁 Extended holiday returns through January 10, 2026. Unopened gifts can be easily exchanged or returned. For orders placed after Nov. 10. Opened or used items follow our standard 30-day policy.
💫 Holiday price-drop protection (Nov. 10 - Jan. 10, 2026). If the price lowers any time before January 10, 2026, we will notify you and issue store credit for the difference.
Please allow 48 hours (excluding weekends and holidays) for your order to be processed for shipping. Understand that sometimes it might take longer due to the load on our shipping team. All orders are shipped from the USA.
Shipping options available:
- FREE Standard Shipping (5-7 business days) on all orders over $150
- Expedited Shipping (2-3 business days) - based on weight and displayed at checkout (if available for that product)
- Priority Shipping (1-2 business days & faster processing) - based on weight and displayed at checkout (if available for that product)
- International and Non-contiguous States* - based on weight and displayed at checkout (import taxes not included)
*Use the shipping calculator within the shopping cart for cost estimates.
During the holiday season and for complex orders including multiple, bulky or fragile items, processing may take 5-10 business days due to the need for additional time to check and safely prepare the items with extra care.
After placing your order you will receive your order confirmation email and another notification with the tracking number when your order has shipped.
30-Day Returns
Our policy allows for returns within a generous 30-day window on most items. We are more than happy to assist with an exchange, store credit or refund.
For a successful return, we ask that your items be returned in their original condition and packaging, in a new condition as when they first arrived, with all tags and packaging material still attached.
And don't worry, if your item arrives damaged, we are committed to making it right. Please reach out to us and we'll take care of it promptly.
For more information, limitations, and to start a return, please refer to our refund policy.
Remember, at Sound Healing Lab, we're with you on your sound healing journey every step of the way.